Contact Us

Phone: Canadian Client Services

English—8:00am to 8:00pm (ET)
Toll-free: 1.800.387.0830
Toronto: 416.364.4672

French—9:00am to 5:00pm (ET)
Toll-free: 1.800.897.7281
Montreal: 514.281.2035

Chinese—9:30am to 5:30pm (ET)
Toll-free: 1.800.661.3339


Toll-free 1.866.850.8241
Greater Toronto Area 416.364.1163

Sales & Marketing Services

English—8:30am to 6:00pm (ET)
French—9:00am to 5:00pm (ET)
Toll-free: 1.855.FT-FUNDS / 1.855.383.8637


Sales fax number 416.364.1320


We welcome your questions or comments and will make every effort to respond to your inquiry within two business days.

For security reasons, please do not include personal information about your account or finances.


Mailing Address

Franklin Templeton Investments
5000 Yonge Street
Suite 900
Toronto, Ontario
M2N 0A7


StarSERVICE allows you to access information about your account 24 hours a day from any phone in Canada or the continental U.S.

English toll-free 1.800.897.7282

Media Interview Requests

Amie Lauder 416.957.6560 9am to 5pm (ET)

Unclaimed Property

Click here for unclaimed property information.